Privacy Policy

Last updated: September 2026

At Haven Canvas, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our products, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Who We Are

Haven Canvas is an online store offering digital planners, spreadsheets, templates, trackers, and related digital products.

Website: https://havencanvas.com

Business location: India

For privacy-related questions or requests, please contact us through our Contact Us page.

Before publishing: We should add your actual business/legal name, business address and customer-support email here.

2. Information We Collect

Depending on how you interact with Haven Canvas, we may collect information such as:

Information you provide directly

This may include:

Name
Email address
Billing information
Account information
Order information
Product purchase information
Information submitted through our contact forms
Communications you send to us
Information you voluntarily provide when requesting customer support

We only request information that is reasonably necessary to provide our services, process orders, provide customer support, and operate our website.

Payment information

Payments may be processed through third-party payment providers such as PayPal and supported card-payment providers.

We do not intentionally collect or store your complete payment card number, card security code, or other sensitive payment credentials on our website.

Payment providers process payment information according to their own privacy policies and terms.

3. How We Use Your Information

We may use information we collect to:

Process and deliver your orders
Provide access to purchased digital products
Send order confirmations and transactional emails
Provide customer support
Respond to questions and requests
Maintain customer accounts
Prevent fraud and unauthorized transactions
Maintain website security
Improve our products and website
Understand how visitors use our website
Measure website performance
Improve our marketing and advertising
Comply with applicable legal and regulatory requirements

We do not sell your personal information.

4. Website Analytics

We use analytics and measurement services, including Google Analytics, to understand how visitors use our website.

These services may collect information such as:

Pages viewed
Approximate geographic information
Device and browser information
Traffic sources
Interactions with the website
General usage and engagement information

We use this information to understand website performance and improve the customer experience.

5. Advertising and Marketing Technologies

We may use Meta technologies, including the Meta Pixel and Conversions API, to measure website activity and improve advertising on Facebook and Instagram.

These technologies may process information about website interactions such as:

Page views
Product views
Add-to-cart activity
Checkout activity
Purchases
Other relevant website events

Where required by applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

6. Cookies

Haven Canvas may use cookies and similar technologies to:

Keep the website functioning correctly
Maintain shopping-cart functionality
Support customer login and account functionality
Remember preferences
Understand website usage
Measure advertising performance
Improve website functionality

Some cookies may be placed by third-party services used on our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. WooCommerce and Order Information

Our store uses WooCommerce to operate our online shop.

When you purchase a product, information necessary to process and fulfill the order may be stored, including:

Name
Email address
Billing information
Order details
Purchased products
Transaction information
Download information

We retain order information for as long as reasonably necessary for business, accounting, customer-service, security, and legal purposes.

8. Third-Party Service Providers

We may use trusted third-party service providers to operate our website and business, including providers involved in:

Payment processing
Website hosting
Website analytics
Advertising measurement
Email delivery
Website security
Customer support
Digital product delivery

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

9. International Data Transfers

Because Haven Canvas serves customers internationally and uses third-party service providers, your information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

10. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Providing customer support
Maintaining business and accounting records
Preventing fraud
Resolving disputes
Complying with legal obligations

When information is no longer required, we may delete or anonymize it where appropriate.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is used

To make a privacy request, please contact us through our Contact Us page.

We may need to verify your identity before processing certain requests.

Your rights may vary depending on your location and applicable law.

13. Children’s Privacy

Haven Canvas is not directed specifically toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

The updated version will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us through our Contact Us page.

Haven Canvas
Website: https://havencanvas.com